Privacy and Cookie Policy
Last updated: 31 July 2026
This privacy notice is provided pursuant to Articles 13 and 14 of Regulation (EU) 2016/679 (the "GDPR") and to Italian Legislative Decree 196/2003 as amended by Legislative Decree 101/2018 (the "Italian Privacy Code"). It describes how personal data of users visiting the website www.olicom-group.com (the "Website") is processed.
This notice applies to the Website only and does not extend to any third-party websites that may be reached through links, for which Olicom International S.r.l. accepts no responsibility.
1. Data Controller
Olicom International S.r.l.
Via Torino 131 – 10015 Ivrea (TO), Italy
VAT No. 09529080963
Phone: +39 0125 1906220
E-mail:
2. Categories of data processed
2.1 Browsing data
The IT systems and software procedures used to operate the Website acquire, during their normal operation, certain data whose transmission is inherent in the use of Internet communication protocols. This information is not collected in order to be associated with identified data subjects, but by its very nature could, through processing and association with data held by third parties, allow users to be identified.
This category includes IP addresses, browser and operating system type, the URI/URL of requested resources, the time of the request, the method used to submit the request to the server, the size of the file received in response, the numerical code indicating the response status, and other parameters relating to the user's operating system and IT environment.
2.2 Data voluntarily provided by the user
The optional, explicit and voluntary sending of messages to the contact addresses published on the Website entails the acquisition of the sender's address and of any personal data contained in the message, such as name, surname, company, role and telephone number.
2.3 Usage data collected through analytics tools
Subject to the user's consent, the Website uses Google Analytics 4 (measurement ID G-PH93M07TPH) to collect aggregated data on the use of the Website: pages visited, session duration, navigation paths, device and browser type, approximate geographic area derived from the IP address, traffic source and a pseudonymous identifier assigned to the device through cookies. Details of the tools used are set out in section 8.
2.4 Cookies and similar technologies
The Website uses cookies and similar technologies as described in section 8 below.
3. Purposes and legal bases of processing
| Purpose | Legal basis |
|---|---|
| Operating the Website, managing the technical infrastructure and ensuring IT security, including prevention of abuse, fraud and attacks | Legitimate interest of the Controller in the correct and secure operation of the Website (Art. 6.1.f GDPR) |
| Responding to requests for information, quotations, technical or commercial support sent by the user | Performance of pre-contractual measures taken at the data subject's request or performance of a contract (Art. 6.1.b GDPR); legitimate interest in managing business relationships with customers and suppliers (Art. 6.1.f GDPR) |
| Statistical analysis of Website usage through Google Analytics 4, in order to measure performance and improve content and structure | Consent of the data subject, given through the cookie banner (Art. 6.1.a GDPR and Art. 122 of the Italian Privacy Code) |
| Recording the choices expressed in relation to cookies | Legal obligation to demonstrate consent (Art. 7.1 GDPR); legitimate interest in honouring user preferences (Art. 6.1.f GDPR) |
| Compliance with legal, tax, accounting and regulatory obligations; establishment, exercise or defence of legal claims | Legal obligation (Art. 6.1.c GDPR); legitimate interest in protecting the Controller's rights (Art. 6.1.f GDPR) |
4. Nature of the provision of data
The provision of browsing data is necessary in order to use the Website and occurs automatically as a result of Internet communication protocols.
Providing data through the contact channels is optional; however, failure to provide it makes it impossible to respond to the user's request.
Consent to the installation of third-party analytics cookies is free and optional and may be withdrawn at any time; refusal does not affect browsing or access to the content of the Website in any way.
5. Recipients of the data
Personal data may be disclosed, for the purposes set out above, to the following categories of recipients:
- authorised personnel of the Controller, specifically instructed pursuant to Art. 29 GDPR;
- providers of hosting, Website maintenance and development, e-mail and IT support services, appointed as data processors pursuant to Art. 28 GDPR;
- Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) and Google group companies, acting as data processors for the Google Analytics service under Google's published data processing terms;
- companies belonging to the Olicom group, where necessary to respond to commercial or technical requests concerning their activities;
- legal, tax and accounting advisors, auditors and insurers;
- judicial and administrative authorities, in the cases provided for by law.
Data is not disseminated, sold or transferred to third parties for their own independent marketing purposes.
6. Transfers to third countries
Some Olicom group companies and certain technology service providers are established outside the European Economic Area, in particular in the People's Republic of China and Hong Kong. Where a transfer of personal data to such countries is necessary, it takes place exclusively in compliance with Chapter V of the GDPR, on the basis of the Standard Contractual Clauses adopted by the European Commission pursuant to Art. 46.2.c GDPR, accompanied, where necessary, by supplementary technical and organisational measures.
Data collected through Google Analytics may also be processed in the United States of America by Google LLC. Such transfers take place on the basis of the adequacy decision adopted by the European Commission on 10 July 2023 concerning the EU-U.S. Data Privacy Framework, to which Google LLC is certified, supplemented by the Standard Contractual Clauses included in Google's data processing terms.
Data subjects may request a copy of the safeguards in place by writing to the addresses indicated in section 1.
7. Retention periods
- Browsing data and system logs: retained for the time strictly necessary for security and diagnostic purposes and in any case for no longer than 12 months, without prejudice to any obligation to retain data for investigations by the judicial authorities.
- Contact data and correspondence: retained for the time needed to handle the request and thereafter for a maximum of 24 months, unless a contractual relationship is established.
- Data relating to contractual relationships: retained for the duration of the relationship and for the following 10 years, in compliance with civil and tax law obligations.
- Analytics data collected through Google Analytics: user-level and event-level data is retained for 14 months; aggregated reports remain available without time limits.
- Cookies: for the periods indicated in section 8; the consent record is retained for a maximum of 6 months, after which the request is presented to the user again.
8. Cookie policy
Cookies are small text files that visited websites send to the user's device, where they are stored and then sent back to the same websites on the next visit. On first access to the Website a banner is displayed allowing users to accept, refuse or select individual categories of non-essential cookies. If no choice is expressed, only technical cookies are installed.
8.1 Technical and necessary cookies
These are essential for the correct operation of the Website and for storing user preferences. No consent is required for such cookies pursuant to Art. 122 of the Italian Privacy Code.
| Cookie | Purpose | Duration |
|---|---|---|
| Platform session cookie (Joomla!) | Management of the browsing session and request security | Session |
| Language selection cookie | Storing the language chosen by the user (Italian/English) | Session / up to 1 year |
| Consent record cookie | Storing the preferences expressed through the cookie banner | Up to 6 months |
8.2 Third-party analytics cookies (subject to consent)
The Website uses Google Analytics 4, a statistical analysis service provided by Google Ireland Limited, with measurement ID G-PH93M07TPH. The service makes it possible to understand, in aggregated form, how users interact with the Website, which content is most consulted and how structure and performance can be improved. The related cookies are installed only after the user has given consent through the banner.
The Controller has enabled the IP anonymisation features provided by Google Analytics 4, which processes IP addresses in truncated form and does not store them persistently. Google Signals, personalised advertising and data sharing with Google advertising services are not enabled.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Ireland Limited | Assigns a pseudonymous identifier to the device in order to distinguish users | 2 years |
| _ga_PH93M07TPH | Google Ireland Limited | Maintains session state for the specific measurement property | 2 years |
Provider's privacy notice: policies.google.com/privacy. How Google uses data: policies.google.com/technologies/partner-sites. A browser add-on to opt out of Google Analytics is also available at tools.google.com/dlpage/gaoptout.
8.3 Managing your preferences
Users may change or withdraw their choices at any time through the Cookie Settings panel, which is always available in the Website footer. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
Cookies can also be managed directly through browser settings. Please note that disabling technical cookies may impair the correct functioning of the Website.
9. Rights of the data subject
In relation to the processing described above, data subjects may exercise at any time the rights set out in Articles 15 to 22 GDPR and in particular the right to:
- obtain access to their personal data and information about the processing (Art. 15);
- obtain rectification of inaccurate data or completion of incomplete data (Art. 16);
- obtain erasure of data, in the cases provided for (Art. 17);
- obtain restriction of processing (Art. 18);
- receive the data provided in a structured, commonly used and machine-readable format and transmit it to another controller (Art. 20);
- object to processing based on legitimate interest (Art. 21);
- withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal (Art. 7.3).
Requests should be addressed to
10. Complaint to the supervisory authority
Data subjects who believe that the processing of their personal data infringes applicable law have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali, Piazza Venezia 11, 00187 Rome, Italy – tel. +39 06 696771 – e-mail
11. Automated decision-making
The Controller does not carry out automated decision-making, including profiling, producing legal effects concerning the data subject or similarly significantly affecting them within the meaning of Art. 22 GDPR.
12. Minors
The Website is aimed at a professional audience and is not intended for children under the age of 16. The Controller does not knowingly collect personal data from minors; should this occur, such data will be deleted without delay.
13. Security measures
The Controller implements technical and organisational measures appropriate to the level of risk pursuant to Art. 32 GDPR, including encryption of communications via the HTTPS protocol, access control to systems and regular updating of software components.
14. Changes to this notice
The Controller reserves the right to amend or update this notice, including as a result of regulatory changes or the introduction of new tools on the Website. Any changes will be published on this page together with the date of the latest update and will take effect upon publication. Users are invited to consult this section periodically.